:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;--bg:#f4f7fb;--surface:#fff;--surface-soft:#f8fafc;--ink:#101828;--text:#334155;--muted:#667085;--line:#d9e2ee;--line-strong:#c4cfdd;--teal:#0f766e;--teal-dark:#0b5f59;--teal-soft:#e5f5f2;--blue:#2457c5;--amber:#b54708;--amber-soft:#fff7ed;--red:#b42318;--red-soft:#fff1f0;--green:#047857;--green-soft:#ecfdf3;--navy:#101828;--navy-2:#172033;--navy-line:#293852;--radius:8px;--shadow:0 1px 2px #1018280f;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{background:var(--bg);color:var(--text);margin:0;font-size:14px;line-height:1.45;overflow-x:hidden}button,input,select{font:inherit}button{background:var(--teal);border:1px solid var(--teal);color:#fff;cursor:pointer;border-radius:7px;justify-content:center;align-items:center;gap:8px;min-height:38px;padding:0 13px;font-weight:800;display:inline-flex}button:hover{background:var(--teal-dark);border-color:var(--teal-dark)}button:disabled{cursor:not-allowed;opacity:.6}button.ghost{color:var(--ink);background:#eef3f8;border-color:#d7e0ec}button.ghost:hover{background:#e3ebf5}button.danger{background:var(--red);border-color:var(--red)}button.small{min-height:32px;padding:0 10px;font-size:12px}input,select{border:1px solid var(--line);color:var(--text);background:#fff;border-radius:7px;width:100%;min-width:0;min-height:40px;padding:9px 10px}input:focus,select:focus,button:focus-visible{outline:none;box-shadow:0 0 0 3px #0f766e2e}h1,h2,h3,p{letter-spacing:0;margin:0}h1,h2,h3{color:var(--ink);line-height:1.1}h1{font-size:clamp(25px,3vw,36px)}h2{font-size:18px}.app-shell{grid-template-columns:284px minmax(0,1fr);width:100%;min-height:100vh;display:grid}.sidebar{background:linear-gradient(180deg, var(--navy), #0b1220);color:#fff;flex-direction:column;gap:18px;min-height:100vh;padding:18px;display:flex}.brand{align-items:center;gap:12px;display:flex}.brand img{border-radius:9px;width:44px;height:44px}.brand div{line-height:1.15;display:grid}.brand strong{font-size:17px}.brand span{color:#b9c5d4;font-size:13px;font-weight:700}.nav-list{gap:6px;display:grid}.nav-list button{color:#d6deea;background:0 0;border-color:#0000;justify-content:flex-start;min-height:42px;padding:0 11px}.nav-list button:hover,.nav-list button.active{color:#fff;background:#1c2a42;border-color:#344761}.admin-card{border:1px solid var(--navy-line);border-radius:var(--radius);background:#162235;gap:10px;margin-top:auto;padding:13px;display:grid}.admin-card p{color:#d5deea;overflow-wrap:anywhere}.admin-card strong{color:#89d8d2;text-transform:capitalize}.workspace{gap:18px;min-width:0;padding:22px;display:grid}.topbar{justify-content:space-between;align-items:center;gap:16px;display:flex}.eyebrow{color:var(--teal);letter-spacing:.08em;text-transform:uppercase;font-size:12px;font-weight:900}.topbar-actions{align-items:center;gap:10px;min-width:min(620px,100%);display:flex}.search{border:1px solid var(--line);background:#fff;border-radius:7px;flex:1;align-items:center;gap:8px;min-height:40px;padding:0 11px;display:flex}.search input{border:0;min-height:36px;padding-left:0}.search input:focus{box-shadow:none}.banner{border:1px solid var(--line);border-radius:var(--radius);align-items:flex-start;gap:4px;padding:13px 15px;display:grid}.banner.info{background:#eff6ff;border-color:#bfdbfe}.banner.warn{background:var(--amber-soft);border-color:#fed7aa}.metric-grid{grid-template-columns:repeat(6,minmax(0,1fr));gap:12px;display:grid}.metric-card,.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.metric-card{gap:9px;min-height:126px;padding:17px;display:grid}.metric-card svg{color:var(--teal)}.metric-card span{color:var(--muted);font-weight:800}.metric-card strong{color:var(--ink);font-size:24px;line-height:1}.content-grid,.settings-grid,.support-grid{gap:16px;display:grid}.content-grid.two{grid-template-columns:minmax(0,1.1fr) minmax(360px,.9fr)}.settings-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.support-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.customer-list,.case-list{gap:8px;display:grid}.customer-row{background:var(--surface-soft);border-color:var(--line);color:var(--ink);text-align:left;justify-content:space-between;min-height:66px}.customer-row:hover,.customer-row.selected{background:var(--teal-soft);border-color:#80d5cd}.customer-row span{gap:3px;display:grid}.customer-row small,.customer-detail .panel-heading span{color:var(--muted);font-weight:700}.detail-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:14px 0 20px;display:grid}.detail-stats div{background:var(--surface-soft);border:1px solid var(--line);border-radius:7px;gap:4px;padding:10px;display:grid}.detail-stats span{color:var(--muted);font-size:12px;font-weight:800}.detail-stats strong{color:var(--ink);font-size:20px}.customer-detail h3{margin:18px 0 8px;font-size:14px}.stack-list.compact{gap:7px}.stack-list.compact .stack-item{padding:10px 12px}.case-card{background:var(--surface-soft);border:1px solid var(--line);border-radius:7px;gap:10px;padding:13px;display:grid}.case-card>div:first-child{gap:3px;display:grid}.case-card small{color:var(--muted)}.case-card select{width:auto;min-height:32px;padding:4px 8px}.case-notes{border-left:3px solid #c9e7e2;gap:5px;padding-left:9px;display:grid}.case-notes small{overflow-wrap:anywhere}.note-form{gap:8px;display:flex}.note-form input{min-height:34px}.panel{min-width:0;padding:18px}.panel-heading{justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;display:flex}.panel-heading span{color:var(--muted);font-size:13px;font-weight:800}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;min-width:760px}th,td{text-align:left;vertical-align:middle;border-bottom:1px solid #e7edf5;padding:12px 10px}th{color:var(--muted);letter-spacing:.04em;text-transform:uppercase;font-size:12px;font-weight:900}td strong,td small{display:block}td strong{color:var(--ink)}td small{color:var(--muted);overflow-wrap:anywhere;max-width:280px}.row-actions{flex-wrap:wrap;gap:8px;display:flex}.pill{text-transform:capitalize;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:900;display:inline-flex}.pill.good{background:var(--green-soft);color:var(--green)}.pill.danger{background:var(--red-soft);color:var(--red)}.pill.neutral{color:#475467;background:#eef3f8}.chart-box{gap:16px;min-height:260px;padding-top:10px;display:grid}.bar-row{grid-template-columns:76px minmax(0,1fr) 36px;align-items:center;gap:12px;display:grid}.bar-row span,.bar-row b{color:var(--ink);font-weight:900}.bar-row div{background:#eef3f8;border-radius:999px;height:14px;overflow:hidden}.bar-row strong{background:linear-gradient(90deg, var(--teal), #2457c5);border-radius:inherit;height:100%;display:block}.stack-list{gap:10px;display:grid}.stack-item{background:var(--surface-soft);border:1px solid #e4ebf3;border-radius:7px;gap:3px;padding:12px;display:grid}.stack-item strong{color:var(--ink)}.stack-item span,.empty{color:var(--muted)}.toggle{background:#d7e0ec;border-color:#d7e0ec;border-radius:999px;justify-content:flex-start;width:52px;min-height:28px;padding:2px}.toggle span{background:#fff;border-radius:999px;width:22px;height:22px}.toggle.on{background:var(--teal);border-color:var(--teal);justify-content:flex-end}.support-card dl{grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;margin:0 0 16px;display:grid}.support-card dt,.setting-row span{color:var(--muted);text-transform:uppercase;font-size:12px;font-weight:900}.support-card dd{color:var(--ink);margin:0;font-weight:900}.setting-row{border-top:1px solid #e7edf5;justify-content:space-between;align-items:center;padding:13px 0;display:flex}.setting-row strong{color:var(--ink);text-align:right}.check-list{gap:12px;display:grid}.check-list span{color:var(--ink);align-items:center;gap:9px;font-weight:800;display:flex}.check-list svg{color:var(--green);flex:none}.auth-screen{background:linear-gradient(90deg,#101828f5,#0f766ec7),url(/icon-128.png);align-items:center;min-height:100vh;padding:20px;display:grid}.auth-card{border-radius:var(--radius);background:#fff;gap:16px;width:100%;max-width:500px;margin:0 auto;padding:30px;display:grid;box-shadow:0 24px 70px #00000040}.auth-card img{border-radius:10px;width:56px;height:56px}.auth-card form,.auth-card label,.invite-form,.invite-form label{gap:8px;display:grid}.auth-card label,.invite-form label{color:var(--ink);font-weight:900}.invite-form{gap:12px}.invite-link{background:var(--teal-soft);border-radius:var(--radius);border:1px solid #b7e4dd;gap:9px;margin:14px 0;padding:13px;display:grid}.invite-link strong{color:var(--ink)}.invite-link p{color:var(--muted);font-size:13px;font-weight:700}.invite-list{margin-top:14px}.auth-card code{border:1px solid var(--line);color:#334155;background:#f3f6fa;border-radius:7px;padding:12px;font-size:12px;display:block;overflow-x:auto}.auth-message{color:var(--teal-dark);font-weight:800}@media (width<=1180px){.metric-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.content-grid.two,.settings-grid,.support-grid{grid-template-columns:1fr}}@media (width<=920px){.app-shell{grid-template-columns:1fr}.sidebar{min-height:auto}.nav-list{grid-template-columns:repeat(2,minmax(0,1fr))}.admin-card{margin-top:0}.topbar{flex-direction:column;align-items:stretch}.topbar-actions{min-width:0}}@media (width<=640px){.workspace,.sidebar{padding:14px}.metric-grid,.nav-list,.support-card dl{grid-template-columns:1fr}.topbar-actions{flex-direction:column;align-items:stretch}.detail-stats{grid-template-columns:1fr}.customer-row{flex-direction:column;align-items:flex-start}.note-form{flex-direction:column}}